Spencer Furniture & True Value® is an Authorized Agent for U.S. Cellular®.

In addition to carrying the latest phones, tablets and accessories, we provide the following services and more:

  • General Account Changes

Adding features, price plan changes, etc.

  • Reward Point Redemptions

Redeeming Reward Points to purchase equipment or pay a bill.

  • Eligibility Checks

Credit checks to determine what plans and services you are eligible for.

  • Cash Payments

Unfortunately we are unable to accept checks, debit or credit cards as a method of payment. Both Contract and Pay-Up-Front payments must be made in cash.

  • Activations

Activating a new line. Generally a $40 Device Activation Fee applies.

  • ESN Changes

Device changes; swapping phones, tablets or other mobile devices on the same number.

  • CTN Changes

Changing phone numbers on one or more lines.


Additional services may require us to call Order Processing or Customer Service for support. Please note that wait times vary depending on the severity of the issue, among other factors outside of our control.

For your convenience it may be best to call Customer Service at 1 (888) 939-3900 or by dialing 611 from your U.S. Cellular® device before bringing it in for service.